GENERAL TERMS AND CONDITIONS
Acceptance of general terms and conditions
By ordering from our site, you accept our general terms and conditions, including our Privacy Statement.
Price changes
Avantura.info/ Avantura Webshop reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. *At times where software or human errors for instance list products with an obvious faulty price, Avantura.info/ Avantura Webshop resreves the rights to cancel the order -notifications will be given.
Change of product assortment
Avantura.info/ Avantura Webshop reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered.
Product information
We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. Colors on your computer screen are not always 100 % accurate.
Under 18 years old?
If you are under the age of 18, your parents’ or guardian’s consent is required to make purchases on this webshop.
Damage during transportation
All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. When returning goods to us, do not use snail mail as this is uninsured (and you will not be reimbursed if the package is lost). Always keep your receipt. If you notice any damages when you unpack your items, please contact us.
SHOPPING AND PAYMENT
We ship to European addresses as well outside of Europe - but in this case please contact us at info@avantura.info.
In terms of payment, we offer payment with credit cards and with PayPal. PayPal is standard on our website - it is easy, fast and safe.To be able to use this payment service, you will first need to register with 'PayPal'.Registration is free of charge.You'll find all the information you need about 'PayPal', the new method of payment, here (https://www.paypal.com).
Your order will be proceded as soon as we received the payment on our account. Making purchases in our webshop is secure. We use state of the art technology to keep your credit card information safe.
Prices are stated in EURO , depending on your destination country. Purchases can be made in any of these currencies.
PRIVACY STATEMENT
Avantura.info/ Avantura
This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Avantura trade d.o.o.
Your privacy
We respect your privacy. Any personal information that you provide is used for the purpose of giving you the best possible information. In our feedback form and digital catalog form, we ask you to give us certain contact information, which is needed to send/reply to the information you requested. We also ask for other information, much of which is optional. We use this information to better understand consumer base in order to provide superior service.
Non-disclosure to third parties
Unless we have your expressed consent, we will not disclose your personal information to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes without your expressed consent. We may collect statistics regarding the use of our webshop, such as traffic patterns and related site information, but this information will not include any personal identifying information.
Security of your information
We follow strict security procedures in the storage and disclosure of information that you have given us. This is to prevent unauthorized access or unlawful processing of your personal information.
Avantura.info/ Avantura webshop will only send you e-mails, that you requested and that are of imprtance to you or if you ask for more information. We might also use your e-mail address to confirm your order/request and to respond to any inquiries you make online.
Newsletter
When you subscribe to our newsletter you can be assured that your personal information and email address will not be sold, exchanged, or in any way shared with third parties.
We keep your personal information private, and will only use your email address to send you the newsletters you requested. You can unsubscribe from our newsletter at anytime.
Children’s policy
If you are under 18, you may use our webshop only with the involvement of a parent or guardian. In accordance with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, you cannot register or give us any personal information. Please have your parents contact us to enter this information.
Your consent
By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.
RETURNS
You have the right to exchange or receive a full refund on the items you have purchased within 14 days of their delivery. Exchanges and refunds are issued providing the garment/product has not been used and is not damaged. ORIGINAL WRAPPING AND HANGTAGS MUST FOLLOW THE RETURN AS WELL AS ORIGINAL RECEIPT. Refunds will be paid to your account and normally take 4 to 6 businessdays after we received your return. You are responsible for the return shipping costs.
How to return or exchange an item:
Write a short note where you tell us the reason for your return
Send us the product(s) you want to return, together with the short note to the following address:
Avantura.info/ Avantura trade d.o.o., Notranjska 4, 6230 Postojna, Slovenija
Please feel free to contact us (info@avantura.info) with any questions you may have. We are here to help!
This page tells you about the terms and conditions on which we supply any of the products listed on our website and on which you may use our site. If you don’t accept the terms and conditions, please do not use our site.
Please read these terms and conditions carefully before ordering any Products from our site. When establishing an account and placing an order, you will be invited to agree to these terms and conditions. If you don’t accept the terms and conditions by ticking this box, you will not be able to order any Products from our site.
